Privacy policy

Your privacy is valued by MapStory™ (owned by MAPSTORY Ltd.), and MapStory™ respects and protects your privacy as an authorized user of MapStory™. This policy explains how we collect, use, and share information. By using our website and services, you accept and agree to this policy. Before using this service, please read this policy carefully (especially the bold content), and make sure you fully understand and agree to the terms of this policy before using related products or services. If you do not agree to the terms of this Privacy Statement, please do not use this Web Site.

You confirm and promise that you are over 18 years old. If you are under the age of 18, you should immediately terminate your use of the services we provide. You understand and agree that we do not provide this service to minors. If we discover that you are a minor during the provision of services, we have the right to immediately stop the service and process your account and personal information in accordance with relevant laws and regulations. You agree that your guardian shall bear all adverse legal consequences.

Information We Collect

We will collect the information you provide to us, including information generated when you use our products or services and information provided to us by other information sources, the specific categories are as follows:

  1. Account information: account name, email, phone etc.
  2. Content you provide through our products: data or files you upload.
  3. User behavior.
  4. Device and connection information: the date and time of your visit, your IP address, your computer browser. information, the Internet address that you visited prior to and after reaching the Web Site, the name of the domain and host you used to access the Internet, and the features of the Web Site which you accessed.
  5. Other services you associate with your account: We will collect information about you when you enable. third-party applications such as Google or associate third-party services with our services.


On our website, we set cookies. We do so only to save your preferences and login information. We respect if your browser has the Do not track signal turned on. Google Analytics To see how the traffic flows, which pages are being visited and understand how our products are used, we use Google Analytics on our websites and products. Tracking in the MapStory can be switched off any time in the settings.

How We Use Information

We collect your information to provide you with our services, including:

  1. to develop, operate, improve, deliver, maintain, and protect our website and services.
  2. to comply with any legal requirements.
  3. to protect our legitimate business interests and other legitimate rights.
  4. to make data processing lawful.


Our software and services are designed with privacy and security by design. We use encryption everywhere when it is possible and makes sense. We also do regular internal security audits. All team members undergo security and privacy training. The data centers we use have strict security policies allowing physical access to servers only to authorized persons and our infrastructure providers are certified to ISO 9001:2015 standard.

Information disclosure

Under the following circumstances, this service will disclose all or part of your personal information based on your personal wishes or legal provisions:

  1. Disclosed to third parties with your prior consent.
  2. Disclose to third parties or administrative or judicial agencies in accordance with the relevant provisions of the law or the requirements of administrative or judicial agencies.
  3. If you violate relevant UK laws and regulations or this service agreement or related rules, we need to disclose it to a third party.
  4. If you are a qualified intellectual property complainant and have filed a complaint, we will disclose it to the respondent at the request of the respondent so that both parties can handle possible rights disputes.
  5. Other disclosures that this service deems appropriate in accordance with UK laws, regulations or website policies.


We don’t expect to make any dramatical change to this privacy policy for the next few years. However, if we do, we will send an email to our clients.


In general, we don’t spy on you or your clients. We make our livings by selling our products, not your personal data.

Contact Us

If there are any questions regarding this privacy policy, please email us at or at the address: 128, City Road, London, EC1V 2NX, UNITED KINGDOM.

The parts not mentioned in the above terms shall be implemented in accordance with the relevant laws and regulations of the UK.